Refund policy

Draft — prepared with AI assistance, not legal advice. Version 2026-09-26.

1. Products bought from sellers

Skill Harbor never processes sales payments. Refunds for products are handled entirely by each Seller under their own policy — contact the seller directly. We recommend sellers publish a clear, fair refund policy on their listing.

2. Skill Harbor's own services

For our own paid services (verification, re-verification, featured placement, Vendeur Pro), you may request a refund within 7 days of purchase if the service has not yet been delivered (e.g. the verification review has not started, the featured week has not begun). Write to [email protected] with your receipt.

3. How refunds are issued

Approved refunds are issued to the original payment method via Stripe within 10 business days.